Cancellation Policy

24-Business Hour Cancellation Policy

Unforeseen events and schedule mishaps take place. We understand and are happy to waive a missed appointment or same-day cancellation the first time it happens, however, for any future missed or same-day cancellations, the full price of that appointment will be charged. To avoid such a charge, we kindly ask that you cancel or reschedule your appointment 24 business hours in advance.

Please cancel on a Saturday for Monday appointments.

These type of visits include new patient, annual, problem, technician, hydrotherapy, laser, exercise and massage appointments.

*Initial rehabilitation appointments are excluded from this policy and always require a 24 business hour notice of cancellation or rescheduling, otherwise the full appointment fee will be charged.

Thank you for helping us provide quality care to all our patients in need.